Legal
Terms of Service
Last updated: April 8, 2026
Please read these Terms of Service carefully before using our website or engaging Nexora IT Solutions for any project. By proceeding, you agree to the terms outlined below.
1. Acceptance of Terms
By accessing or using the Nexora IT Solutions website (nexoraitnyc.com) or engaging our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services. These terms apply to all visitors, clients, and anyone who accesses our services.
2. Services
Nexora IT Solutions provides digital services including but not limited to:
- Web design and development (frontend, backend, full-stack)
- WordPress and e-commerce development
- UI/UX design and graphic design
- Digital marketing (SEO, social media, Google Ads, Meta Ads)
- Video editing and motion graphics
- Content writing and copywriting
- SaaS and custom software development
Specific deliverables, timelines, and pricing are outlined in individual project agreements or proposals provided to each client.
3. Client Responsibilities
When engaging our services, you agree to:
- Provide accurate and complete information necessary for project completion
- Supply all required assets, content, and approvals in a timely manner
- Make payments according to the agreed schedule
- Designate a point of contact for project communication
- Review and provide feedback within agreed timeframes
- Ensure you have the rights to any content or materials you provide to us
4. Payment Terms
Project-based work
Unless otherwise agreed in writing, a 50% deposit is required before work begins. The remaining balance is due upon project completion and before final files or launch.
Retainer & monthly services
Monthly services (e.g. digital marketing, content writing) are billed at the start of each billing cycle. Non-payment may result in suspension of services.
Late payments
Invoices not paid within 14 days of the due date may incur a late fee of 1.5% per month on the outstanding balance.
Refunds
Deposits are non-refundable once work has commenced. Refunds for completed work are evaluated on a case-by-case basis at our sole discretion.
5. Intellectual Property
Client content
You retain ownership of all content, logos, and materials you provide to us. By sharing them, you grant us a license to use them solely for completing your project.
Deliverables
Upon receipt of full payment, all custom-created deliverables (designs, code, copy) transfer to you as the client. Nexora IT Solutions retains the right to display completed work in our portfolio unless you request otherwise in writing.
Third-party assets
Fonts, stock images, plugins, or third-party libraries used in your project may have their own licences. You are responsible for maintaining any required licences post-delivery.
6. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the engagement. We will not disclose your business information to third parties without your consent, except as required by law or to subcontractors working under confidentiality agreements.
7. Revisions & Scope
Project proposals include a specified number of revision rounds. Work requested beyond the agreed scope will be scoped and quoted separately. We will notify you before proceeding with any out-of-scope work that incurs additional cost.
8. Limitation of Liability
To the maximum extent permitted by law, Nexora IT Solutions shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.
9. Warranties & Disclaimers
Our services are provided "as is." We warrant that work will be performed professionally and in accordance with industry standards. We do not guarantee specific business outcomes such as search rankings, revenue, or conversion rates. Results from digital marketing vary based on many factors outside our control.
10. Termination
By client
You may terminate a project by providing written notice. You will be invoiced for all work completed to the date of termination. The deposit is non-refundable.
By Nexora IT Solutions
We reserve the right to terminate services for non-payment, abusive conduct, or requests that violate these terms or applicable law. In such cases, work completed will be invoiced and you will receive deliverables for work paid in full.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of New York, United States. Any disputes shall be subject to the exclusive jurisdiction of the courts located in New York County, New York.
12. Changes to These Terms
We may update these Terms of Service from time to time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our services after changes are posted constitutes your acceptance.
13. Contact Us
If you have questions about these terms, please contact us: